Enterprise-level Mura CMS Support Solutions
Cocoon provides around-the-clock support, training, and advice for all of our Mura CMS customers. In fact, our managed support is available 365 days a year — we always have an expert on-hand. Mission critical isn't so critical anymore.
- Disaster Recovery
- Video Conferencing
Support for Mura CMS
Managing your Mura CMS application need not be a challenge. Our team of Mura professionals provide hands-on technical support for concerns ranging from content management to backend infrastructure. Instant support is available 24 hours per day, 7 days a week, including holidays. We’ve got your back.
Mura CMS Managed Support
Cocoon is committed to providing a tailored service level, dependent on the needs of your organization. We offer comprehensive education and training to your internal team. Or, if you’d prefer to leave your Mura CMS management to us — no problem, we’ll handle the technical stuff.
Our Mura specialists offer education, training and support for all members of your organization, regardless of their level of proficiency
We offer no-fluff guidance and step-by-step advice to your content managers, editors, and website administrators
Additionally, we provide support and consultation to your internal Mura development, maintenance, and management teams, if and when they need it
We provide support on-demand, or as part of a pre-scheduled education or tuition program
Our specialists are on standby 24 hours per day, 7 days a week, so you can reach out to us any time, particularly if you require instant resolution or urgent advice
Our managed support team are available 365 days a year, including holidays. We’re always on-call, even at the most challenging of times
We’re available via email, Skype, phone and SMS, so you can reach out to us wherever you are