Enterprise-level Mura CMS Support Solutions

Mura Support

Cocoon provides around-the-clock support, training, and advice for all of our Mura CMS customers. In fact, our managed support is available 365 days a year — we always have an expert on-hand. Mission critical isn't so critical anymore.

  • Education
  • Training
  • Consulting
  • Disaster Recovery
  • Emergencies
  • Phone
  • Email
  • Video Conferencing
  • Guidance
  • 24/7/365
Telephone Call

Support for Mura CMS

Managing your Mura CMS application need not be a challenge. Our team of Mura professionals provide hands-on technical support for concerns ranging from content management to backend infrastructure. Instant support is available 24 hours per day, 7 days a week, including holidays. We’ve got your back.

Mura CMS Managed Support

Cocoon is committed to providing a tailored service level, dependent on the needs of your organization. We offer comprehensive education and training to your internal team. Or, if you’d prefer to leave your Mura CMS management to us — no problem, we’ll handle the technical stuff.

Our Mura specialists offer education, training and support for all members of your organization, regardless of their level of proficiency

We offer no-fluff guidance and step-by-step advice to your content managers, editors, and website administrators

Additionally, we provide support and consultation to your internal Mura development, maintenance, and management teams, if and when they need it

We provide support on-demand, or as part of a pre-scheduled education or tuition program

Our specialists are on standby 24 hours per day, 7 days a week, so you can reach out to us any time, particularly if you require instant resolution or urgent advice

Our managed support team are available 365 days a year, including holidays. We’re always on-call, even at the most challenging of times

We’re available via email, Skype, phone and SMS, so you can reach out to us wherever you are

Offering support for your business and its teams, Cocoon strives to provide a service level that inspires trust, stability, and innovative resolutions.